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At Netflix, Radical Transparency and Blunt Firings Unsettle the Ranks Rate Topic: -----

#1 User is offline   Ben Cranklin 

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Posted 27 October 2018 - 07:34 PM

At Netflix, Radical Transparency and Blunt Firings Unsettle the Ranks
By Shalini Ramachandran and Joe Flint
Oct. 25, 2018 3:52 p.m. ET
www.wsj.com

At a Netflix corporate retreat in July, Chief Executive Reed Hastings teared up as he addressed some 500 executives.

Mr. Hastings had recently fired his chief communications officer for saying the “N-word” in full form. The executive, who is white, was attempting to make an emphatic point during a meeting about offensive words in comedy programming and said the slur wasn’t directed at anyone.



The incident touched a nerve inside the streaming-video giant. The company’s handling of the ensuing backlash put on stark display the “Netflix way”—a culture where radical candor and transparency are among the highest virtues, and where openly discussing whether people should be fired, and explaining why they were, are common rituals.

The executive in question, Jonathan Friedland, “sunshined” his misdeed—Netflix lingo for an apology or act of transparency in front of colleagues—in the hopes it would blow over. It didn’t. After anger bubbled up in the ranks, Mr. Hastings fired Mr. Friedland in June, and sent a companywide email saying he had come to grips with his own “privilege.”

At the retreat, held at an oceanfront resort outside Los Angeles, Mr. Hastings’ voice broke as he addressed the matter yet again, apologizing that it had taken him several months to act. Suggesting it could be a learning experience for the company, he pulled out a lemon and a knife, cut the lemon and squeezed it into a cup, according to people who attended.

“When life gives you lemons,” he said, taking a swig on stage, “you make lemonade.”

Netflix takes its culture seriously, believing it a crucial ingredient in the success the company has enjoyed en route to becoming a behemoth with 137 million global subscribers. To many Netflixers, the culture, at its worst, can also be ruthless, demoralizing and transparent to the point of dysfunctional. The Wall Street Journal talked to more than 70 current and former employees for this article.

VERY long, but pretty interesting article
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#2 User is offline   Howsithangin 

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Posted 27 October 2018 - 08:20 PM

Non-whites freedom of speech
Whites: not so much
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#3 User is offline   Ticked@TinselTown 

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Posted 27 October 2018 - 09:43 PM

They hired the Obamas. so much for transparency.
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#4 User is online   gravelrash 

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Posted 27 October 2018 - 09:55 PM

I dropped Netflix when they announced Susan Rice joined the board.
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#5 User is online   Censport 

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Posted 28 October 2018 - 12:09 AM

View Postgravelrash, on 27 October 2018 - 09:55 PM, said:

I dropped Netflix when they announced Susan Rice joined the board.

Ditto.
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